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Wednesday, June 22, 2005
Featuring Dalton Wagner, Founder V.O. Group, S.A.
The number of Price Per Head providers has grown exponentially over the last twelve months with entrants to the marketplace almost daily. With so many choices, the big question is: “How do I know which Price Per Head provider or sports book to choose?”
When evaluating an offshore operation, it is often difficult to sort through the facts, for this reason, you must rely on the following to make a sound choice:
Years In Business: Make sure you choose a Price Per Head operator that has been in business for at least 6 years. A proven track record is a must. You can not afford to risk your clients or your sports season to a fly by night operator or ‘wanna be’ operator. Avoid new sportsbooks. Avoid anyone with an unreasonably low price (<$25/head/week) who may be attempting to gain entry into the market (sign of a new company).
Dalton Wagner Commentary: I invented the concept of PPH in 1999. I have the largest economies of scale and I write more PPH clients than anyone offshore. And, this is in addition to my sportsbook business, my casino business, my racebook business and my poker business. The fact is I make very little money at $25/head/week. It scares me to see new operators entering the market with prices as low as $25. I can tell you that unless they are writing over 15,000 head, they can not make it. Let me re-phrase that…if they are quoting prices as low as $25/head/week there is no way that they have enough employees to service an agent, there is no way they have tri-dundant phone service, there is no way they have tri-dundant internet service – in short, there is no way they can service an agent’s business well enough to help the agent grow. Secondly, PPH companies will lie to you about their company’s age. You must be able to verify the companies age. This is a must. Use Internic, use OSGA.com, and use ThePrescription.com. You must verify the facts.
Location: Check to make sure that the PPH provider you will outsource your clients to is licensed and legally able to service clients world-wide.
Dalton Wagner Commentary: There are only two locations that we know of that allow the outsourcing of bookmaking. The two locations are Costa Rica and Panama. The UK and Dutch Antilles to NOT allow this activity in their licenses. The only one you can trust at the current time is Costa Rica (as evidenced by the recent blow up of www.BetPanAm.com in Panama).
Reputation/Integrity: One of the best ways to make sure that your clients and your business will be safe with a provider is by checking their reputation. Use verifiable and known sources of information like the Off Shore Gaming Association, The Prescription, Bettors World, etc.
Dalton Wagner Commentary: If your outsourcing your business to someone, you expect them to treat it as their own. The person accepting the outsourcing better have a reputation as strong as or stronger than yours. This is the only way you should trust your business to them. One additional note, if the PPH Company also has a post-up division, check the reputation of the post-up side of the company. This will tell you volumes about the company. Rather, if the PPH company is tied to a loser post-up sportsbook or one that has a negative reputation, you know what to expect for your clients.
Service and Offerings: Reputable PPH companies are open 24-hours a day, 7-days a week, 365-days a year. They offer quarter lines, half time lines, game lines, money lines, propositions, multiple casinos, horse betting, and more. You are outsourcing to better service your clients – therefore service is one of the key deciding factors on who to go with.
Dalton Wagner Commentary: Simply put, the more accessible the service is and the more wagering options that exist, the more money the agent will make. You should consider the service mentioned above to be the minimum acceptable. Rather, if they have one casino – you should NOT work with them. If they do not have horses – you should NOT work with them. If they are not open 24-hours a day – you should NOT work with them, PERIOD!
Security: A PPH company must have safeguards and must keep your information and clients secure and anonymous If the company you are considering is publicly held, then your security is compromised (it CAN BE accessed via the government). If the company you are considering has integrity issues, you can assume your data will be passed on to the wrong people.
Dalton Wagner Commentary: Security is the ultimate issue. Our company has had the opportunity to be purchased or taken public on multiple occasions. We decided not to do so because it would put our clients/agents/bookmakers in a compromised situation. Partner agents and bookmakers use our service because our integrity and the security of their data is complete.
Additional Information on a Price Per Head Agency Relationship (also known as outsourcing, outsourced bookmaking, sportsbook agent, sportsbook service, call center outsourcing, etc.):
The concept of Price Per Head Agency or Outsourcing Bookmaking to an Offshore Sports book has become popular recently. By using software written by offshore sports books, agents or illegal credit bookmakers have the ability to outsource the writing of their business to companies like www.BettorsNet.com (owned by V.O. Group, S.A. one of the largest and most respected offshore operators in the world – contact is 1-877-512-1001). Therefore, the agent or bookmaker simply points their clients to a phone number and/or website and allows them to bet with a simple Pin/Password system. The agent or bookmaker then pulls reports at the end of the week, and pays or collects what the client won or lost. The only money that trades hands between the agent or bookmaker and the service provider is a simple Price Per Head service fee.
Obvious benefits of the Price Per Head Agency relationship are (i) improved earning potential for the agent, (ii) decreased legal exposure for the agent, (iii) increased customer service for the agent’s clients, and (iv) ability for the agent to do something other than answer wagering calls (they actually get time to enjoy the money they are earning).
Dalton Wagner’s commentary is found throughout the above. Mr. Wagner has the reputation of being the most innovative operator in offshore gaming and the largest Price Per Head operator offshore. His most recent innovation has allowed small sportsbooks to outsource their complete operation to V.O. Group, S.A. while focusing completely on marketing. With formidable competition, Mr. Wagner founded V.O. Group, S.A. in 1998. While most companies formed that late failed, V.O. Group, S.A. has become one of the top 10 operators offshore (as measured by AnteUp; Gambling Online Magazine; Poker Player Magazine; and Many other Publications).
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Monday, June 20, 2005
Case Study in Small Sportsbook Success via Use of Price Per Head (PPH) Software Written and Owned by V.O. Group, S.A., the most successful offshore sportsbook in Costa Rica.
Price Per Head vs. Small Sportsbook Operation
Featuring Dalton Wagner, Founder V.O. Group, S.A.
As Founder and Proprietor of V.O. Group, S.A., Dalton Wagner has the reputation of being the most innovative operator in offshore gaming. His most recent innovation has allowed small sportsbooks to outsource their complete operation to V.O. Group, S.A. while focusing completely on marketing. With formidable competition, Mr. Wagner founded V.O. Group, S.A. in 1998. While most companies formed that late failed, V.O. Group, S.A. has become one of the top 10 operators offshore (as measured by AnteUp; Gambling Online Magazine; Poker Player Magazine; and Many other Publications).
Playing Poker Online Magazine: Recently we have been told that V.O. Group, S.A. is now allowing small sportsbook operations to outsource the complete writing of their business to your organization. How is this possible? Wagner: The situation you speak about is 100% true. However, has only happened one time in our history.
Playing Poker Online Magazine: Can you be more specific? Wagner: When an offshore sportsbook starts, in 99% of all cases it will fail in the first 24 months of operations given the current market conditions. Examples are everywhere from The Dunes, Platinum, Super Sports Book, etc. It happens every single year. In the past, large sportsbooks like MVP Sportsbook or V-Wager.com would swoop in and try to save the books via financial help or simply buy them at a low price. Well, V.O. Group, S.A. now offers another more innovative solution.
Playing Poker Online Magazine: OK. You’ve got me, explain! Wagner: We write business for onshore bookmakers and agents charging them a simple price per head per week. This price takes into consideration our considerable economies of scale and a small profit margin. In the case you are speaking of, instead of buying the sportsbook for a low cost that basically sent the owners home broken hearted and with empty pockets, we cut them a deal where they could focus on marketing and leverage off of our economies of scale. Simply put, we took over writing their business for them, and they now focus their limited resources on marketing 100% of the time.
Playing Poker Online Magazine: That sounds like snake oil. How exactly would that work? Wagner: We don’t sell snake oil. The facts speak for themselves. When V.O. Group, S.A. opened it’s doors in 1998 the market was different. You could recruit players, write their business, and make a profit in years one, two and three. With the current market conditions, there is NO WAY a start up credit or post-up book can be profitable in year one, two or three without 2,000 head a week in business. That is the theoretical breakeven point. If you are writing less than 2,000 head a week, you can double or triple your net earn by letting V.O. Group, S.A. write your business.
Playing Poker Online Magazine: OK. That makes sense because in 1998 and 1999, it was cheaper to find a new client. Is that where the difference in earnings comes from? Wagner: The fact is yes, that is where the difference is. But, that is not our selling point. Our selling point is that if you stop worrying about writing business and let us do it, you can focus on marketing – which is the key to the success of an online sportsbook. And, that is the simple fact for credit bookmaking, post-up bookmaking and future success in this industry. As long as you think ‘beating the clients’ is the key, you are limiting your business. Let our company worry about that – and, you find clients. Spend your time finding clients and you will make money.
Playing Poker Online Magazine: The theory is sound, but what about the facts? Wagner: The owners of the sports operation in question do not want me to be specific about whom they are. But, let me simply say that when we took over their operations, they could not even make the post-up money good. Now they have $1.4 million in the bank. So, yes, the facts do follow the theory.
Playing Poker Online Magazine: Wow! That is incredible. Can any poker room, casino, racebook or sports book do this with V.O. Group, S.A. Wagner: Yes. We have programs for all online products except for bingo. And, by 2006 we should be able to offer options for even bingo operators..
Playing Poker Online Magazine: So how does a bookmaker or current operation learn more about outsourcing their operations to V.O. Group, S.A.? Wagner: Simply go to any of the V.O. Group, S.A. sites to learn more. I suggest starting at www.BettorsNet.com or calling 1-877-512-1001 or emailing agents@bettorsnet.com to get more information.
Article Note: The situation in this Case Study is a true case, however may not be representative of your situation. All situations are different and therefore may result differently.
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Tuesday, June 14, 2005
Innovation In Bookmaking Q & A with Dalton Wagner, Founder V.O. Group, S.A.
As Founder and Proprietor of V.O. Group, S.A., Dalton Wagner has the reputation of ferreting out new markets and attacking while other companies sit on their hindquarters and watch. One market that has always eluded offshore bookmakers is the ‘guy who likes dealing with his credit bookmaker’. Typically this market has been untouchable for the offshore bookmaker, but NOT for Dalton and V.O. Group, S.A. We had an opportunity to catch up with Dalton Wagner on his last visit to Panama.
Vegas Offshore: Tell us about this new product that you are calling your Price Per Head Agency Relationship. Wagner: As you know, one market that a post-up sportsbook has historically been unable to attack is the huge market of bettors that have been betting with their local guy for years. The reason this market exists is the personal relationship that an onshore bookie has with his clients. Sportsbooks have attempted to educate the player and lure him away from the local bookie, however we have taken another tact. We have partnered with local bookies around the world to make their offering better and more valuable.
Vegas Offshore: So instead of attacking the local guy, you actually approach him with your offer? Wagner: Exactly. The fact is that the relationship is the last thread holding clients to a local guy. Yes, there is the fact that the local guy extends credit, but with bonuses and promotions we can overcome that offering. The key is the relationship.
Vegas Offshore: I’m confused, please explain. Wagner: As you know, the onshore bookmaking market has lost steam to the offshore providers like V.O. Group, S.A. The reason is that the offerings that I can provide are far superior to those that any onshore bookmaker can offer. The PPH concept is based on allowing the onshore bookmaker to provide his clients my offerings on a purely anonymous basis via an online automated tool. Rather, by signing up with my PPH service, an onshore bookmaker can compete with all offshore sportsbooks on equal footing offering 24-hour wagering, 365 days a year. All the bookmaker does is use an online system to assign PINs and PASSWORDs and pay me a small fee per week for the service.
Vegas Offshore: Wait a minute. So, this means that a small time operator in Cleveland, Ohio can offer all the same things that V.O. Group, S.A. does without making the multi-million dollar investment? Wagner: Now your catching on. For as little as $25 per head per week, a guy in Ohio can compete with the biggest sportsbooks in the world. And, better yet, never answer another wagering phone call again.
Vegas Offshore: OK, I get it. They use your automated tool to drive their clients to your software online, and they simply pick up the figures at the end of the week. Wagner: Exactly correct with one exception. Their clients can bet on the phone via our call center staffed with 250 people OR bet online. Again, they have access to all of the offerings V.O. Group, S.A. provides including call center access, client services and technical support.
Vegas Offshore: Is the PPH product only based on sports wagering? Wagner: Very good question. The answer is no. We actually have the ability to offer clients two (2) casino products including blackjack, baccarat, slots, 3 card poker, roulette, etc. And, clients may also bet on horses at over 350 tracks worldwide.
Vegas Offshore: Wow! That truly is incredible. So, a bookie that has one client can compete with the likes of MVPsportsbook.com on equal footing? Wagner: Exactly correct. But, there are two keys to the success of the product launch. The first is being able to compete head to head with the biggest sportsbooks in the world. But, arguably the most important factor is that since the onshore bookie no longer has to answer phones or track plays, he can spend all of his time picking up new clients, NOT writing bets.
Vegas Offshore: I remember that in a prior interview you had stated that the key is not winning, but finding more losers. Wagner: An embarrassing quote, but true. Amateur bookmakers think that the key is to beat the clients you have. That is a huge mistake. The key to getting rich as a bookmaker is finding a new client every single day of the year. The numbers take care of themselves, the key is to get more and more people playing. That is the TRUE BEAUTY of the PPH software and agency relationship.
Vegas Offshore: Do you have any success stories to tell? Wagner: I have many, but will tell you one that emphasizes what the PPH program can do. I have a bookmaker that has been working out of San Antonio, Texas for 10 years. The guy has historically made $200,000 a year from his 25 or 30 players. He was introduced to our product in July 2004, and today he is writing over 185 clients. The ability to outsource answering calls and writing tickets to us has allowed him to grow his business 600% and his revenue over 1000%.
Vegas Offshore: Why did his revenue grow more than his business? Is it because your lines are sharper than his? Wagner: There you go again. That is the obvious mistake that everyone makes. Again, don’t worry about beating the clients. Worry about getting more clients to play. But, to answer your question directly, the ability for his clients to play in the casino, play 24 hours a day, play games/halves/quarters, props, etc. is where the extra revenue comes from. Our lines might be sharper, but the advantage is more clients betting more often.
Vegas Offshore: How many bookmakers do you currently work with? Wagner: We are writing business for over 250 bookmakers now. Some represent groups as small as 2 or 3; and others represent groups as large as 500. Again, remember the key is finding as many clients as possible. If you get to where you are writing 15 clients or more, it is almost impossible to lose for an extended period of time.
Vegas Offshore: So how does a bookmaker learn more about this? Wagner: Simply go to any of the V.O. Group, S.A. sites to learn more. I suggest starting at www.BettorsNet.com or calling 1-877-512-1001 or emailing agents@bettorsnet.com to get more information.
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State of the Offshore Gaming Industry Q & A with Dalton Wagner, Founder V.O. Group, S.A.
As Founder and Proprietor of V.O. Group, S.A., Dalton Wagner has the reputation of making one-dollar work like three in online marketing. With formidable competition, Mr. Wagner founded V.O. Group, S.A. in 1998 and has quickly risen to be one of the largest offshore operators in the world with over 50,000 active clients. We had an opportunity to catch up with Dalton Wagner on his last visit to Antigua.
Vegas Offshore: This year has been interesting for V.O. Group, S.A. and the offshore industry as a whole (advertising changes, etc.). How do you feel about the industry at the current time? Wagner: I feel the industry is as strong as it has ever been. We are still finding that our advertising is bringing us new clients at an ever-growing rate. Some competitors are complaining that the crimp on advertising is affecting the industry, but we are not seeing this trend. Consolidation within the industry has begun, and I am sure you will continue to see smaller competitors gobbled up, and medium to larger companies merging. The weaker will go by the wayside.
Vegas Offshore: What about the rumors of V.O. Group, S.A. being bought? Wagner: I am glad you used the term 'rumors'. The fact is that in July 2004 three suitors approached V.O. Group, S.A. because of our record-breaking profit year. In two of the cases we did see 'value' in a merger/relationship. However, at the end of the day, we could not come to terms that were agreeable on both sides. At this time V.O. Group, S.A. stands independent. And, we are happy being independent, profitable and growing.
Vegas Offshore: It is rumored that Bet On Sports (PLC; BSS.L) was one of the suitors. Is that true? Wagner: There were three suitors that approached V.O. Group, S.A. And, in all cases confidentiality agreements were signed. For this reason, I cannot confirm or deny who any of the potential suitors were. What I can tell you is that one was a major sportsbook player, one was a major casino player and two were PLCs. I doubt that helps.
Vegas Offshore: Well, if Bet On Sports was involved, I bet you are happy you weren't involved in their November 24, 2004 stock debacle. Wagner: The Bet On Sports stock debacle was an over-reaction by the market in my opinion. In one day you saw their stock drop 50% in value. And, the reason was poor performance in a very short period. If you looked at the other publicly held offshore gaming companies, you saw the same thing, just not as drastic as with BSS.L. Simply put, I know the founder of Bet On Sports, I know the management of Bet On Sports, I know the staff at Bet On Sports and I would not hesitate to invest in Bet On Sports. They were, and still are, undervalued in my opinion. They are a great competitor and a great company. I wish I had some of their stock at the new adjusted price. I just don't see how you can lose.
Vegas Offshore: It is rare to hear the 'competition' speaking so highly of a major competitor. Why would you do so? Wagner: Simple. Bet On Sports is a great company. And, I am sure they would tell you the same about V.O. Group, S.A. The fact is, that there are companies out there that make our industry stronger. And, ones that make it weaker. Bet On Sports and V.O.Group, S.A. strive to make our industry stronger and more legitimate on a daily basis (as do BetCris.com; BoDog.com; etc.). What kind of ambassador for the industry would I be if I downplayed a 'good' competitor like Bet On Sports for my own benefit?
Vegas Offshore: If Bet On Sports did approach you, would you consider a merger? Wagner: I like being independent. But, simply put, NEVER say NEVER.
Vegas Offshore: What of the rumors that you are looking at Panama as a potential relocation site? Wagner: Our operation currently has offices in Costa Rica, Antigua and Belize. In Costa Rica we currently have over 400 employees. With employment costs in Costa Rica on the rise, the burden of Caja and the ever-changing political climate, we have looked at several alternative locations. One of the most desirable is/was Panama. However, due to the massive failure of BetPanAm.com and the political debacle involving their past gaming commission, we have decided to stay put for the current time. I think it is very safe to say that our primary location will be Costa Rica for the next 5 years. Pending any crazy licensing or governmental changes.
Vegas Offshore: I have visited your office in Antigua, however had no idea that you employed 400 individuals in Costa Rica. Why do you need such a large staff? Wagner: Our industry has a reputation for being lazy and getting by on a shoestring budget. Most sportsbooks, casinos, racebooks and poker rooms answer phones when it is convenient and buy computers when the ones they are operating blow-up. Most are simply embarrassing to the legitimate operators. To run an operation like ours, servicing 50,000 bettors, you need lots of space, a 1st rate phone system, fiber and satellite phone and Internet backups, IT professionals, accounting professionals, etc. V.O. Group, S.A. is currently located in 35,000 square feet of space, operating 24-hours a day, 365 days a year, and we are busting at the seems. At the current time, we are negotiating to buy the building next to us for future expansion. I think we will employ 600 people come this same time next year.
Vegas Offshore: I have noticed that you are still branching into other products. How has this strategy worked for V.O. Group, S.A.? Wagner: In 1998 we started with our sports product. We then branched into the casino product. In 2001 and 2002 we opened several major race books and poker rooms. The fact is that we are profitable in all products. However, our core product, and hub for our advertising, is focused on the sports product. The strategy has worked, but we will not desert our core product. You can look for our re-launch of interactive betting in early 2005 and bingo in mid 2005.
Vegas Offshore: What other changes do you see in 2005 for V.O. Group, S.A. Wagner: I think you will see V.O. Group, S.A. work more on our Internet interface to make it more gamer-friendly; you will see our company move into land-based gaming; and you will see us acquire two or three smaller competitors. Rather, you will see what you have always seen, expansion.
Vegas Offshore: What other changes do you see in 2005 for the industry as a whole? Wagner: The strong will get stronger. The weak will get weaker. And, the acquisition race will be on.
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Innovation In Bookmaking Q & A with Dalton Wagner, Founder V.O. Group, S.A.
As Founder and Proprietor of V.O. Group, S.A., Dalton Wagner has the reputation of ferreting out new markets and attacking while other companies sit on their hindquarters and watch. One market that has always eluded offshore bookmakers is the ‘guy who likes dealing with his credit bookmaker’. Typically this market has been untouchable for the offshore bookmaker, but NOT for Dalton and V.O. Group, S.A. We had an opportunity to catch up with Dalton Wagner on his last visit to Panama.
Vegas Offshore: Tell us about this new product that you are calling your Price Per Head Agency Relationship. Wagner: As you know, one market that a post-up sportsbook has historically been unable to attack is the huge market of bettors that have been betting with their local guy for years. The reason this market exists is the personal relationship that an onshore bookie has with his clients. Sportsbooks have attempted to educate the player and lure him away from the local bookie, however we have taken another tact. We have partnered with local bookies around the world to make their offering better and more valuable.
Vegas Offshore: So instead of attacking the local guy, you actually approach him with your offer? Wagner: Exactly. The fact is that the relationship is the last thread holding clients to a local guy. Yes, there is the fact that the local guy extends credit, but with bonuses and promotions we can overcome that offering. The key is the relationship.
Vegas Offshore: I’m confused, please explain. Wagner: As you know, the onshore bookmaking market has lost steam to the offshore providers like V.O. Group, S.A. The reason is that the offerings that I can provide are far superior to those that any onshore bookmaker can offer. The PPH concept is based on allowing the onshore bookmaker to provide his clients my offerings on a purely anonymous basis via an online automated tool. Rather, by signing up with my PPH service, an onshore bookmaker can compete with all offshore sportsbooks on equal footing offering 24-hour wagering, 365 days a year. All the bookmaker does is use an online system to assign PINs and PASSWORDs and pay me a small fee per week for the service.
Vegas Offshore: Wait a minute. So, this means that a small time operator in Cleveland, Ohio can offer all the same things that V.O. Group, S.A. does without making the multi-million dollar investment? Wagner: Now your catching on. For as little as $25 per head per week, a guy in Ohio can compete with the biggest sportsbooks in the world. And, better yet, never answer another wagering phone call again.
Vegas Offshore: OK, I get it. They use your automated tool to drive their clients to your software online, and they simply pick up the figures at the end of the week. Wagner: Exactly correct with one exception. Their clients can bet on the phone via our call center staffed with 250 people OR bet online. Again, they have access to all of the offerings V.O. Group, S.A. provides including call center access, client services and technical support.
Vegas Offshore: Is the PPH product only based on sports wagering? Wagner: Very good question. The answer is no. We actually have the ability to offer clients two (2) casino products including blackjack, baccarat, slots, 3 card poker, roulette, etc. And, clients may also bet on horses at over 350 tracks worldwide.
Vegas Offshore: Wow! That truly is incredible. So, a bookie that has one client can compete with the likes of MVPsportsbook.com on equal footing? Wagner: Exactly correct. But, there are two keys to the success of the product launch. The first is being able to compete head to head with the biggest sportsbooks in the world. But, arguably the most important factor is that since the onshore bookie no longer has to answer phones or track plays, he can spend all of his time picking up new clients, NOT writing bets.
Vegas Offshore: I remember that in a prior interview you had stated that the key is not winning, but finding more losers. Wagner: An embarrassing quote, but true. Amateur bookmakers think that the key is to beat the clients you have. That is a huge mistake. The key to getting rich as a bookmaker is finding a new client every single day of the year. The numbers take care of themselves, the key is to get more and more people playing. That is the TRUE BEAUTY of the PPH software and agency relationship.
Vegas Offshore: Do you have any success stories to tell? Wagner: I have many, but will tell you one that emphasizes what the PPH program can do. I have a bookmaker that has been working out of San Antonio, Texas for 10 years. The guy has historically made $200,000 a year from his 25 or 30 players. He was introduced to our product in July 2004, and today he is writing over 185 clients. The ability to outsource answering calls and writing tickets to us has allowed him to grow his business 600% and his revenue over 1000%.
Vegas Offshore: Why did his revenue grow more than his business? Is it because your lines are sharper than his? Wagner: There you go again. That is the obvious mistake that everyone makes. Again, don’t worry about beating the clients. Worry about getting more clients to play. But, to answer your question directly, the ability for his clients to play in the casino, play 24 hours a day, play games/halves/quarters, props, etc. is where the extra revenue comes from. Our lines might be sharper, but the advantage is more clients betting more often.
Vegas Offshore: How many bookmakers do you currently work with? Wagner: We are writing business for over 250 bookmakers now. Some represent groups as small as 2 or 3; and others represent groups as large as 500. Again, remember the key is finding as many clients as possible. If you get to where you are writing 15 clients or more, it is almost impossible to lose for an extended period of time.
Vegas Offshore: So how does a bookmaker learn more about this? Wagner: Simply go to any of the V.O. Group, S.A. sites to learn more. I suggest starting at www.BettorsNet.com or calling 1-877-512-1001 or emailing agents@bettorsnet.com to get more information.
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State of the Offshore Gaming Industry Q & A with Dalton Wagner, Founder V.O. Group, S.A.
As Founder and Proprietor of V.O. Group, S.A., Dalton Wagner has the reputation of making one-dollar work like three in online marketing. With formidable competition, Mr. Wagner founded V.O. Group, S.A. in 1998 and has quickly risen to be one of the largest offshore operators in the world with over 50,000 active clients. We had an opportunity to catch up with Dalton Wagner on his last visit to Antigua.
Vegas Offshore: This year has been interesting for V.O. Group, S.A. and the offshore industry as a whole (advertising changes, etc.). How do you feel about the industry at the current time? Wagner: I feel the industry is as strong as it has ever been. We are still finding that our advertising is bringing us new clients at an ever-growing rate. Some competitors are complaining that the crimp on advertising is affecting the industry, but we are not seeing this trend. Consolidation within the industry has begun, and I am sure you will continue to see smaller competitors gobbled up, and medium to larger companies merging. The weaker will go by the wayside.
Vegas Offshore: What about the rumors of V.O. Group, S.A. being bought? Wagner: I am glad you used the term 'rumors'. The fact is that in July 2004 three suitors approached V.O. Group, S.A. because of our record-breaking profit year. In two of the cases we did see 'value' in a merger/relationship. However, at the end of the day, we could not come to terms that were agreeable on both sides. At this time V.O. Group, S.A. stands independent. And, we are happy being independent, profitable and growing.
Vegas Offshore: It is rumored that Bet On Sports (PLC; BSS.L) was one of the suitors. Is that true? Wagner: There were three suitors that approached V.O. Group, S.A. And, in all cases confidentiality agreements were signed. For this reason, I cannot confirm or deny who any of the potential suitors were. What I can tell you is that one was a major sportsbook player, one was a major casino player and two were PLCs. I doubt that helps.
Vegas Offshore: Well, if Bet On Sports was involved, I bet you are happy you weren't involved in their November 24, 2004 stock debacle. Wagner: The Bet On Sports stock debacle was an over-reaction by the market in my opinion. In one day you saw their stock drop 50% in value. And, the reason was poor performance in a very short period. If you looked at the other publicly held offshore gaming companies, you saw the same thing, just not as drastic as with BSS.L. Simply put, I know the founder of Bet On Sports, I know the management of Bet On Sports, I know the staff at Bet On Sports and I would not hesitate to invest in Bet On Sports. They were, and still are, undervalued in my opinion. They are a great competitor and a great company. I wish I had some of their stock at the new adjusted price. I just don't see how you can lose.
Vegas Offshore: It is rare to hear the 'competition' speaking so highly of a major competitor. Why would you do so? Wagner: Simple. Bet On Sports is a great company. And, I am sure they would tell you the same about V.O. Group, S.A. The fact is, that there are companies out there that make our industry stronger. And, ones that make it weaker. Bet On Sports and V.O.Group, S.A. strive to make our industry stronger and more legitimate on a daily basis (as do BetCris.com; BoDog.com; etc.). What kind of ambassador for the industry would I be if I downplayed a 'good' competitor like Bet On Sports for my own benefit?
Vegas Offshore: If Bet On Sports did approach you, would you consider a merger? Wagner: I like being independent. But, simply put, NEVER say NEVER.
Vegas Offshore: What of the rumors that you are looking at Panama as a potential relocation site? Wagner: Our operation currently has offices in Costa Rica, Antigua and Belize. In Costa Rica we currently have over 400 employees. With employment costs in Costa Rica on the rise, the burden of Caja and the ever-changing political climate, we have looked at several alternative locations. One of the most desirable is/was Panama. However, due to the massive failure of BetPanAm.com and the political debacle involving their past gaming commission, we have decided to stay put for the current time. I think it is very safe to say that our primary location will be Costa Rica for the next 5 years. Pending any crazy licensing or governmental changes.
Vegas Offshore: I have visited your office in Antigua, however had no idea that you employed 400 individuals in Costa Rica. Why do you need such a large staff? Wagner: Our industry has a reputation for being lazy and getting by on a shoestring budget. Most sportsbooks, casinos, racebooks and poker rooms answer phones when it is convenient and buy computers when the ones they are operating blow-up. Most are simply embarrassing to the legitimate operators. To run an operation like ours, servicing 50,000 bettors, you need lots of space, a 1st rate phone system, fiber and satellite phone and Internet backups, IT professionals, accounting professionals, etc. V.O. Group, S.A. is currently located in 35,000 square feet of space, operating 24-hours a day, 365 days a year, and we are busting at the seems. At the current time, we are negotiating to buy the building next to us for future expansion. I think we will employ 600 people come this same time next year.
Vegas Offshore: I have noticed that you are still branching into other products. How has this strategy worked for V.O. Group, S.A.? Wagner: In 1998 we started with our sports product. We then branched into the casino product. In 2001 and 2002 we opened several major race books and poker rooms. The fact is that we are profitable in all products. However, our core product, and hub for our advertising, is focused on the sports product. The strategy has worked, but we will not desert our core product. You can look for our re-launch of interactive betting in early 2005 and bingo in mid 2005.
Vegas Offshore: What other changes do you see in 2005 for V.O. Group, S.A. Wagner: I think you will see V.O. Group, S.A. work more on our Internet interface to make it more gamer-friendly; you will see our company move into land-based gaming; and you will see us acquire two or three smaller competitors. Rather, you will see what you have always seen, expansion.
Vegas Offshore: What other changes do you see in 2005 for the industry as a whole? Wagner: The strong will get stronger. The weak will get weaker. And, the acquisition race will be on.
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Monday, March 14, 2005
Read Below To Earn More Cash Than Ever
Are you a onshore bookmaker that wants to Minimize Legal Exposure, Increase Potential Profits, Spend More Time Enjoying the Money You Are Making, and Grow Your Business Beyond Your Wildest Dreams? If you answered ‘YES’ to one or all of these questions, then you need to look at a Price Per Head Agent Relationship with our company.
The concept of a Price Per Head Agent Relationship is based on you, the onshore bookmaker, paying our company a service fee to offer the same services that we offer to thousands of clients (on an anonymous basis).
For the first time, you will be able to offer Internet and Phone access to Sports, Horse and Casino (2 casinos) wagering to all your current clients (via a simple PIN and PASSWORD betting system). No longer do you have to compete with offshore sportsbooks and lose clients. YOU WILL BE ABLE TO OFFER EVERYTHING THAT THEY OFFER!
We are Licensed to offer bookmaking services.
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Take advantage of our $5,000,000 USD investment to make your services better than ever. No longer will you have to answer calls all Saturday and Sunday. No longer will you have to lose clients to the offshore bookmakers. No longer will you have to worry about having your door kicked in by the authorities. Now you can compete with the Big Boys! You will simply sit back, watch the games, and earn more than ever before.
To learn more, go to our website, and click on ‘Agents’. If you prefer to use a white-labeled site without bonus and promotional text, visit www.BettorsNet.com for more information.
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Call 1-888-333-6914 for more information.
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Q & A with Dalton Wagner, Founder V.O. Group, S.A.
As Founder and Proprietor of V.O. Group, S.A., Dalton Wagner has the reputation of ferreting out new markets and attacking while other companies sit on their hindquarters and watch. One market that has always eluded offshore bookmakers is the ‘guy who likes dealing with his credit bookmaker’. Typically this market has been untouchable for the offshore bookmaker, but NOT for Dalton and V.O. Group, S.A. We had an opportunity to catch up with Dalton Wagner on his last visit to Panama.
Vegas Offshore: Tell us about this new product that you are calling your Price Per Head Agency Relationship.
Wagner: As you know, one market that a post-up sportsbook has historically been unable to attack is the huge market of bettors that have been betting with their local guy for years. The reason this market exists is the personal relationship that an onshore bookie has with his clients. Sportsbooks have attempted to educate the player and lure him away from the local bookie, however we have taken another tact. We have partnered with local bookies around the world to make their offering better and more valuable.
Vegas Offshore: So instead of attacking the local guy, you actually approach him with your offer?
Wagner: Exactly. The fact is that the relationship is the last thread holding clients to a local guy. Yes, there is the fact that the local guy extends credit, but with bonuses and promotions we can overcome that offering. The key is the relationship.
Vegas Offshore: I’m confused, please explain.
Wagner: As you know, the onshore bookmaking market has lost steam to the offshore providers like V.O. Group, S.A. The reason is that the offerings that I can provide are far superior to those that any onshore bookmaker can offer. The PPH concept is based on allowing the onshore bookmaker to provide his clients my offerings on a purely anonymous basis via an online automated tool. Rather, by signing up with my PPH service, an onshore bookmaker can compete with all offshore sportsbooks on equal footing offering 24-hour wagering, 365 days a year. All the bookmaker does is use an online system to assign PINs and PASSWORDs and pay me a small fee per week for the service.
Vegas Offshore: Wait a minute. So, this means that a small time operator in Cleveland, Ohio can offer all the same things that V.O. Group, S.A. does without making the multi-million dollar investment?
Wagner: Now your catching on. For as little as $25 per head per week, a guy in Ohio can compete with the biggest sportsbooks in the world. And, better yet, never answer another wagering phone call again.
Vegas Offshore: OK, I get it. They use your automated tool to drive their clients to your software online, and they simply pick up the figures at the end of the week.
Wagner: Exactly correct with one exception. Their clients can bet on the phone via our call center staffed with 250 people OR bet online. Again, they have access to all of the offerings V.O. Group, S.A. provides including call center access, client services and technical support.
Vegas Offshore: Is the PPH product only based on sports wagering?
Wagner: Very good question. The answer is no. We actually have the ability to offer clients two (2) casino products including blackjack, baccarat, slots, 3 card poker, roulette, etc. And, clients may also bet on horses at over 350 tracks worldwide.
Vegas Offshore: Wow! That truly is incredible. So, a bookie that has one client can compete with the likes of MVPsportsbook.com on equal footing?
Wagner: Exactly correct. But, there are two keys to the success of the product launch. The first is being able to compete head to head with the biggest sportsbooks in the world. But, arguably the most important factor is that since the onshore bookie no longer has to answer phones or track plays, he can spend all of his time picking up new clients, NOT writing bets.
Vegas Offshore: I remember that in a prior interview you had stated that the key is not winning, but finding more losers.
Wagner: An embarrassing quote, but true. Amateur bookmakers think that the key is to beat the clients you have. That is a huge mistake. The key to getting rich as a bookmaker is finding a new client every single day of the year. The numbers take care of themselves, the key is to get more and more people playing. That is the TRUE BEAUTY of the PPH software and agency relationship.
Vegas Offshore: Do you have any success stories to tell?
Wagner: I have many, but will tell you one that emphasizes what the PPH program can do. I have a bookmaker that has been working out of San Antonio, Texas for 10 years. The guy has historically made $200,000 a year from his 25 or 30 players. He was introduced to our product in July 2004, and today he is writing over 185 clients. The ability to outsource answering calls and writing tickets to us has allowed him to grow his business 600% and his revenue over 1000%.
Vegas Offshore: Why did his revenue grow more than his business? Is it because your lines are sharper than his?
Wagner: There you go again. That is the obvious mistake that everyone makes. Again, don’t worry about beating the clients. Worry about getting more clients to play. But, to answer your question directly, the ability for his clients to play in the casino, play 24 hours a day, play games/halves/quarters, props, etc. is where the extra revenue comes from. Our lines might be sharper, but the advantage is more clients betting more often.
Vegas Offshore: How many bookmakers do you currently work with?
Wagner: We are writing business for over 250 bookmakers now. Some represent groups as small as 2 or 3; and others represent groups as large as 500. Again, remember the key is finding as many clients as possible. If you get to where you are writing 15 clients or more, it is almost impossible to lose for an extended period of time.
Vegas Offshore: So how does a bookmaker learn more about this?
Wagner: Simply go to any of the V.O. Group, S.A. sites to learn more. I suggest starting at www.BettorsNet.com or calling 1-877-512-1001 or emailing agents@bettorsnet.com to get more information.
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The curiousity of people to gamble online is often hampered by concerns about the safety of placing bets over the Internet.
In some instances, those concerns are justified. While the majority of online casinos are regulated , there are some which aren't. It is because of these that online gambling has been given a bad rap in some corners.
But that doesn't mean you should never place a bet online. A little research and posing the right questions will go a long way toward making your online gambling experience a safe one.
Here are some simple guidlines to follow before you make a wager online:
-Check the posted rules, policies and FAQ (frequently asked questions) pages on the sites you are considering.
-If you're betting on sporting events, compare the odds with the numbers printed in the newspaper.
-Check if a site is a member of the Interactive Gaming Council, an association set up to instill consumer confidence in online gambling, or if it has the blessing of its government.
-Consult an embassy to find out whether a country licenses gambling sites. If a gambling site is part of a publicly traded company, you can examine its financial statements.
-Call the toll-free numbers and try the e-mail addresses listed at gambling sites and steer clear of sites that don't have them.
-Get a feel for the customer service people. Is someone available around the clock?
-Read what customers have to say about gambling outfits at Internet forums and newsgroups. Check to see if a site lists it's auditor.
-Marketing may also give you a clue about a site's legitimacy. A company that's invested a lot of money in advertising is more likely to be a reputable business than one that has not. But pay attention to the ads and keep your distance from sites that advertise pornographic links.
-Test your gambling skills before betting. Some of them, lets you practice playing blackjack, poker and other games before purchasing online gambling credits. Free Online Casino Games
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Monday, January 24, 2005
Blackjack Strategy free online casino games Knowing Basic Strategy is critical to you gaining an advantage over the house. The Basic Strategy for a particular set of rules was developed by intensive computer simulation which performed a complete combinatorial analysis. The computer "played" tens of thousands of hands for each BlackJack situation possible and statistically decided as to which play decision favored the player. First off, you must understand that the probability of winning a hand in blackjack is very dependent upon the mix of cards remaining to be played. If this mix happens to contain an abundance of large cards like 10's, picture cards and aces, then your chances of winning improve. On the other hand, if the mix of unplayed cards contain an abundance of small cards like 2 though 6's, then the odds shift in favor of the dealer. Here are some of the reasons why large cards favor the player and small cards the dealer. When you have a mix of unplayed cards that contain an abundance of large cards there will be more blackjacks dealt. Yes the dealer has just as much chance of getting a blackjack as a player but the player gets paid a bonus on a blackjack hand (3 to 2 payoff). Also, when the dealer has a stiff hand (like 12 to 16) he must draw. If the deck is rich in large cards, the dealer will most likely bust. Unlike the dealer, the player does not have to draw on a stiff hand.from a deck rich in large cards. Also players will profit more when doubling down in a mix rich in large cards. Likewise if a player has a pair, he can split the pair into two hands, a sometimes lucrative play when the dealer shows a weak face card. The dealer on the other hand will usually make good when he holds a stiff hand and draws from a mix of cards containing an abundance of small cards. How does a player know when the unplayed cards are either rich in large or small cards? You must keep track of the cards as they are played because with this information you can deduce whether the unplayed cards are rich in small or large cards. In order to keep track of the cards you must assign a tag to each card for card counting purposes. The dealer favorable small cards - 2, 3, 4, 5, 6 - have a tag of +1 (plus one). The player favorable large cards - 10, J, Q, K Ace- have a tag of -1 (minus one). The remaining cards - 7, 8, 9 - have a tag of 0. Card counting is simply adding of the tags for each card that is played. For example after the shuffle, your starting count is 0 (this indicates an equal number of large and small cards). As the first round of play begins and cards are faced, you must add the tags of each card. If player #1 shows a 4 and 6 your count is +2 (sum of +1 tag for the 4 and +1 tag for the 6). Continue to add the card tags for every card that you see. If it's a small card you increase you count by 1. If it's a large card you decrease your count by 1. At the end of the first round your count will be either a plus or negative number. If your count is positive it means that there were a lot more small cards than large cards played in the previous round. That means the reverse must be true for the unplayed cards - namely the unplayed cards contain a slight excess of large cards over small cards. This is precisely the point at which the edge swings to the player on the next hand and therefore the player should make a larger bet. Likewise when the count is negative, the edge is with the dealer and the player should bet the minimum. To learn how to count, get a deck of cards, shuffle them, and then turn one card over and recite the tag for that card. For example if your first card is a 6, recite "plus 1". If the next card is a queen recite "minus 1". Continue to do this for the entire deck of cards to help you associate the tag for each card. Next take the same deck of cards and flip the cards over one-at-time and keep the running count. For example if the first card is 5, you count is "plus 1". If the next card is a 3, your running count is "plus 2". Assume the next card is a 7. Your running count is still "plus 2". Continue to flip each card and add the tags. When you are finished counting a deck of cards your running count should be 0 (this is how you can check the accuracy of your counting). Now you are ready to cancel the tags of a group of cards to make counting even easier. Instead of flipping over one card at a time, flip 2 or 3 cards at one time. Glance at the cards and cancel every high card and low card. When you learn this technique you won't have to count every single card that you see on the layout. Keep practicing card counting with your deck of cards until you can count down a deck accurately in 30 seconds or less. The single deck blackjack game has an inherent advantage over multiple deck blackjack games. First, the casino's edge against a basic strategy player is close to 0. Secondly, you will experience positive counts more often therefore you do not need a very large bet spread to beat this game (a 1-4 bet spread will do just fine). The only negative aspect of a single deck game is that it generally draws more attention from pit bosses because they know card counters can beat single deck games more readily compared to multiple deck games. The first thing you must do is evaluate the rules of the single deck game because some games have good rules and other not so good. By referring to the table below, you will get an idea of how the mix of rules effect the casino's edge (CA) in single deck games and a list of some of the casinos that offer these games. The worst rules for single deck games occur when the casino restricts doubling to a two card 10 and/or 11. The best rules allow unrestricted doubling or replace the double down rule with resplitting of aces. Better yet are casino's that offer single deck games in which the dealer stands on soft 17 rather than hit (you can actually have the edge without card counting in a single deck game where the dealer stands on soft 17). DAS | S17 | H17 | Double after pair splitting | Dealer stands | Dealer hits soft 17 | RSA | D10/11 | | Resplit aces allowed | Double only on two card 10 and 11 | | Single Deck Rules | CA | Example Casinos | S17, DAS | - 0.13% | Slot-of-Fun/LV | S17 | - 0.01% | Westward Ho/LV | H17, DAS, RSA | + 0.03% | Four Queens/LV | H17, DAS | + 0.06% | Circus Circus/LV; Gold Spike/Tunica | H17, RSA | + 0.15% | Binions Horseshoe/LV | H17 | + 0.18% | El Cortez/LV | H17, D10/11 | + 0.44% | Excalibur/LV |
As a general rule, you'll find more single deck games with favorable rules in Las Vegas than elsewhere. Another very important variable that determines whether a single deck game is worth your time is the penetration or percentage of cards that are dealt from the deck prior to the shuffle. Some casinos offer single deck games but shuffle after one or two rounds. Forget these games. You want at least 50 and ideally 75% of the cards to be dealt. The more cards that you see prior to the shuffle, the greater will be your advantage with card counting. This is very important so shop around for the best penetration. You also do not want to play single deck games at a crowded table. In fact do not play if there are 3 or more players (excluding you). The reason you want to play at un-crowded tables is that you'll be getting more hands between shuffles and getting down more bets per unit of time compared to a crowded table. One easy way to bet in single deck games is to bet two units on the first hand after the shuffle then vary your bets based upon the running count as follows. Negative count 1 unit Neutral count 2 units Positive count 4 units For camouflage purposes do not increase your bet from 2 to 4 units unless you also won the hand. Also do not increase or decrease your bet size following a push. These are important betting rules if you are a green ($25) or black ($100) chip bettor since you will get more scrutiny from the casino bosses compared to a player betting red ($5) chips. If you are a $5 minimum bet player your betting spread would be $5 to $20. Likewise for a $25 player it would be $25 to $100. To withstand the normal short-term fluctuations in your bankroll that will occur when you play blackjack, you should have a bankroll equal to 125 times your maximum bet. That's $5,000 if you spread $5 to $20 and at least a $12,000 if you spread $25 to $100. Why do you have to convert your running count to a true count? Because the running count doesn't take into consideration the number of unplayed decks of cards and therefore you can overestimate your advantage. For example, a running count of +6 with 2 decks unplayed in a 6-deck shoe game is a greater advantage for the player than the same running count with 5 unplayed decks of cards. To compensate for this difference, we normalize the running count by dividing the number of unplayed decks in order to get a true count per deck. Mathematically, true count is the running count divided by the number of decks unplayed. Suppose your running count is +6 after the first round in a six-deck shoe. There is essentially 6 decks left unplayed so the true count is +1. If instead there were only 2 unplayed decks, your true count would be +3. You can determine how many unplayed decks of cards there are in a multiple deck game by eyeballing the number of decks of cards in the discard tray. For example, if you are playing in a 6-deck shoe game and you estimate 3 decks of cards in the discard tray, then there must be 3 unplayed decks left in the shoe. Likewise, if 2 decks are in the discard tray, then there must be 4 uplayed decks in the shoe. You don't have to be super accurate in estimating the number of decks in the discard tray. In fact if you practice at home, you'll see it's not that difficult to estimate the number of decks in a stack of cards. Remember that you will be converting your running count to a true count just for a split second so you know how much to bet then you revert back to keeping the running count of the cards. The more positive the true count, the greater will be the counter's advantage on the next hand. As a general rule, each additional unit of the true count will add 0.5% advantage to the player. In a typical 6 deck game, the casino's edge after the shuffle is about 0.5% (that's equivalent to a true count of 0 or a neutral deck). When the true count is +1, the player is playing even against the casinos and when the true count is +2, the player has a 0.5% edge and at a true count of +3 the counter has about a 1% edge. In Part 2 of this series we described how you could use the running count in single deck games to vary your bets. It's also possible to compute a true count in single deck games (which you will need in order to vary your playing strategy). The equation is running count divided by the number of unplayed cards. However, an easier way to do this conversion in single deck games is as follows: Running count = true count during the play out of the first quarter deck Multiply the running count by 1.5 for the play out of the second quarter deck Multiply the running count by 2 for the play out of the third quarter decks. Notice that in single deck games the true count is always greater than the running count whereas in shoe games it's the other way around. Let's try an example so you see how easy this is. If you are playing in a single deck game and during the play out of the second quarter deck your running count is +2, your true count is +3 (+2 running count times 1.5). If your running count is +2 during the play out of the third quarter deck your true count is +4 (+2 running count times 2). In single deck games a bet spread of 1 to 4 units is sufficient to gain the edge. A suggested betting scheme is to bet 1 unit when the true count is 0 or negative, 2 units at true count +1, then bet 3 units when the true count is +2, and 4 units when the true count is +3 or more. For double deck games, I would suggest a 1 to 5 bet spread using the above betting schedule except bet 5 units when the true count is +4 or more. For 6 deck games, you will need at least 1 to 8 and preferable 1 to 10 betting spread. For 8 deck games your betting spread should be 1 to 10 or 12. An easy to remember betting schedule for 6 deck games is to just bet two times the value of the positive true count. If your true count is +1, bet 2 units, at a +2 true count bet 4 units, at +3 bet 6 units and +4 bet 8 (or 10) units. For an 8 deck game I'd suggest a slightly more aggressive betting schedule with a bet of 12 units (+1 bet 3 units, +2 bet 5 units, +3 bet 8 units and +4 or more bet 12 units). The above betting schedule is not absolute. The key point is that your big bets need to be larger than your small bets because the very positive true count situations do not occur that often especially in shoe games. In fact most of the times you will be playing at a disadvantage making small "waiting" bets until the advantage turns in your favor and then should bet more. Another more practical and easier way to bet using the true count is to parlay your bet when you win and have the advantage. In fact this method of betting helps disguise the fact that you are card counting. I'll discuss this point more in part 4 of this series along with another important variable, the penetration or the percentage of cards that are played prior to the shuffle. The most important criteria for card counters is the penetration or the number of cards that will be dealt before the dealer shuffles. No casino will deal every single card before shuffling because a counter would have a tremendous advantage on the last few hands. Therefore just about every casino will deal only a certain percentage of the cards. Arnold Snyder has studied the effect of penetration on a counters advantage in great detail. In one study, using typical Las Vegas playing rules and a 1 to 4 bet spread in a 2-deck game, a counter playing heads up with the dealer would have a 1.0% advantage if 70% of the cards were dealt. If 90% of the cards were dealt, the counter's advantage would increase by 80% to 1.8%. If instead only 50% of the cards are dealt, the counter's edge would decrease by 50% to only 0.5%. There have been many other computer studies by scores of other blackjack theoreticians that have proven this fact over-and-over, namely that the penetration has a major effect on your winnings. Most counters will not make a single bet unless the penetration is 75% or more. This means in a typical 6-deck game, the dealer cuts off only 1.5 decks of cards. Likewise you are wasting your time and money trying to count in a game with only 50% penetration. Most casinos are fairly strict about the placement of the cut card by the dealer after the shuffle and cut. Many have a measuring device on the side of the dealing shoe that indicates to the dealer where to position the cut card. However, there are still many casinos that only give guidelines to the dealer as to how many decks to cut off. It's possible therefore to find a dealer who gives a more liberal cut, say cutting off only 1 deck instead of 1.5 decks in a 6-deck game. Another important criteria that card counters use to evaluate a blackjack game are the playing rules. For example, the fewer the number of decks of cards the greater will be the edge to the player. Also rules that allow doubling after pair splitting, late surrender, and the dealer standing rather than hitting on soft 17 are favorable for players. But a word of caution is in order. Some games with marginal rules can still be beaten if the penetration is good. For example most counters shun an 8-deck game but if the rules are decent and the penetration is 75% it would be a better game compared to say a 6-deck game with similar rules but only a 50% penetration. Likewise a single deck game with bad rules but 70% penetration is more profitable than one that deals less than 50% of the cards with good rules. It's to a counters advantage to play at tables which are not crowded with other players. The best is playing head up with the dealer. This allows you to see more cards before making your playing decision. Also, when the count gets high, you will have just as much chance as the dealer of getting the aces and tens. Counters can also spread to 2 hands in high-count situations giving them an even greater chance of drawing the aces and tens. Playing at less crowded tables will increase the number of hands per hour dealt and a counters win rate. Another important point is whether or not the pit boss will allow a decent bet spread. In single deck games you'll need to spread at least 1 to 3-4 betting units and in 6-deck games, 1 to 8-10 betting units. If you are limited in your bet spread by a nervous pit boss that gives you "heat" every time you make a large bet, then your profit potential decreases. As you can see, learning the theory of card counting is one matter, but applying it to generate winnings is quite another task. Finding good playing conditions is very important. But there are other skills that must be mastered like balancing profits with risk, disguising your skills when you play, and knowing the typical countermeasures that casinos employ against counters. I'll cover these other important ics in future articles in this series. Until then, go out and get a blackjack. Besides using card counting to vary the size of your bets, you can also use it to vary the basic playing strategy. When you think about it, it makes sense. If your count tells you that the remaining unplayed card are rich in ten value cards, then hitting a hard 16 when the dealer shows a 10 face card might not be the best play in this situation. Likewise, taking insurance when the dealer shows an ace upcard might also make sense in this situation (since you are betting that the dealer has a ten in the hole). Blackjack computer software can be used to determine the value of the true count that a player should deviate from the basic playing strategy. These values, called indices, have been published in a host of blackjack books including my Blackjack: Take The Money & Run. When just starting to play blackjack, people spend weeks memorizing tables of indices. For every hand and dealer upcard an index was listed. For example for the popular Hi/Lo card counting system, the index number for hard 12 vs. 2 was +3. Normally the basic strategy play is to hit a hard 12 if the dealer shows a 2 upcard. But the index number of +3 tells you that when your true count is +4 or higher you should deviate from basic strategy and stand. The reason of course is that with a true count of +4, the unplayed cards are rich in tens and if you drew a card you would have a high probability of busting. There are no guarantees you will win if you stand but you will win more money in the long run if you stand when the true count is +4 or higher (likewise you should hit if it's +3 or less). Suppose you are dealt a 7,4, the dealer shows an ace, and your true count is +4. The dealer will first ask if you want to take insurance and you would since your true count is above the insurance index number where taking insurance is profitable in the long run. In the unlikely event the dealer doesn't have the ten in the hole, you would have to play out your hand. The basic strategy play for hard 11 against a dealer ace upcard is to stand. However, the index for this play is +2 (see table) which means you should double down if your true count is greater than +2. True Count +1 (or more) Stand on 16 against a 10 Double on 11 vs. ace Double an 9 vs. 2 Stand on 12 vs. 4 True Count +3 (or more) Take insurance Stand on 12 vs. 3 Stand on 12 vs. 4 Double on 9 vs. 7 True Count +5 (or more) Stand on 15 vs. 10 Split 10's vs. 5 Split 10's vs. 6 Double on 10 vs. 10 Double on 10 vs. ace Stand on 16 vs. 9 True Count -1 (or less) Hit 12 vs. 6 Hit 13 vs. 2 True count -2 (or less) Sit out hands or bet as small as possible or leave the table. Here are some examples of how to use the above information. Suppose you are dealt a 9,3 (12) and the dealer shows a 6 with a true count of -1. In this case you would vary your basic strategy and hit rather than stand. Likewise if you are dealt a 6,4 (10) against a 10 and your true count is +5 you should double down. As a general rule strategy changes are more valuable (important) in single deck games compared to multiple deck games. It's possible, in fact, to get the edge in single deck games by just flat betting and varying your basic strategy based upon the count. Learning to vary your playing strategy as well as your bet size according to the count will make you one hell of a tough blackjack player. Over time will win much more money than lose. Table 1 Basic Strategy Deviations
Play Index Strategy 16 vs. 10 0 Stand at +1 or higher 15 vs. 10 +4 Stand at +5 or higher 10,10 vs. 5 +5 Split at +6 or higher 10,10 vs. 6 +4 Split at +5 or higher 10 vs. 10 +4 Double at +5 or higher 12 vs. 3 +2 Stand at +3 or higher 12 vs. 2 +3 Stand at +4 or higher 11 vs. ace +1 Double at +2 or higher 9 vs. 2 +1 Double at +2 or higher 10 vs. ace +4 Double at +5 or higher 9 vs. 7 +3 Double at +4 or higher 16 vs. 9 +5 Stand at +6 or higher 13 vs. 2 -1 Stand at 0 or higher 12 vs. 4 0 Stand at +1 or higher 12 vs. 6 -1 Stand at 0 or higher Take insurance when: True count is 3 or higher (2.5 or higher in double deck games and 1.5 or higher in single deck games)
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Casino Basics
Slots and Video Poker can be fun but it is a solitary adventure. Table games are exciting and they also give you the chance to interact and share the excitement with fellow players. Other than live poker, it's the players against the house while playing table games and camaraderie exists among the players. It is easier than ever to learn to play the table games.
There are many great books that will teach you the basic rules. Once you know the rules games can be practiced on the computer with Tutorial Software before you take your step into the casino. Some casinos offer free lessons that will teach you the basics of the games as well as some of the basic table game etiquette for each game. If you don't have the opportunity to take a lesson there are only a few things you need to learn before jumping in to the action. Here are a few tips on table game etiquette that you should know before joining a game or free online casino games.
Table Limits
All table games have a placard located somewhere on the table that will tell you the minimum and maximum bets. At the blackjack table you will sometimes see rules for the games such as splitting aces or double after split posted in the card as well. The card on craps tables can list the amount of the odds bet you are allowed. Some placards are color-coded corresponding to the denomination of chips to alert you to the table limit. Five-dollar tables will have a red card and $25 tables will have a green card. Always look for these before sitting down.
Joining the Game
At the Blackjack table look for an empty betting square. Sometimes players play more than one hand so an empty chair does not always mean there is an open space. For craps, look for an empty space on the rail and belly up to the table. If you see and empty chair at most other games it means there is room for you.
Buying In
You must convert your cash into chips when you play table games. Dealers are not allowed to take cash directly from your hands. You must put your money on the table and ask for change or chips. They will take your money and give you your chips. Wait for the hand being played to be over before buying in. If you're playing craps wait until the shooter has rolled the dice. Never put your money on the table in the middle of a throw. Roulette tables use special chips for that table only. When you buy in you tell the dealer what denomination chip you want. Roulette chips must be cashed in at the table where you are playing. They are converted to casino chips. All casino chips are converted back to cash at the cage.
General tips
Blackjack players must give a hand signal to hit or stand when playing a shoe game.
Craps players should avoid leaning over or placing your hands in the table area when the shooter is rolling the dice.
Keep your emotions under control. Dealers are only the messengers. If you are losing don't take it out on them.
Avoid giving unsolicited advice to others.
If you become upset with the play of others, leave the table.
Set loss limits and stick to them. Set aside some of your profits when winning to take with you.
Quit when you get tired.
Have fun but remember Chips are real Money.
Comps
Always give your players card to the floor person or ask them to rate your play.
Never play higher stakes or longer than usual to qualify for comps.
ASK the floor person for a meal comp. They will let you know if you qualify.
Ask politely never demand.
These tips will help to get your started enjoying some of most popular table games. Give it a try. Its fun and exciting.
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Blackjack Tips
The sights, the sounds, in free online casino games and somewhat unfortunately, the smells of Vegas inhabit my brain like no other destination spot; and the casino blackjack I find there inhabits my stomach like no other creature. Let's call it a symbiotic relationship for now though, as I have yet to blow more than my bankroll, and feel confident enough by this point in my life that I know when to fold 'em (yup, I even know that song's talking about poker), I'm not in any danger.
I know I don't always walk away, and that the times I don't can sometimes outweigh the times I do, but I know that I enjoy playing at the casinos, blackjack itself, and the overall experience of putting the two together. I'm willing to pay for it too, just not with my life savings. Now you may or may not realize how the driving forces behind Vegas tailor every nuance of the city to their ultimate green goal. I'm here to offer a few tips that may help you realize what you're up against, and help you lighten the establishment's pinch.
There isn't much you can do about the hypnotic carpet patterns or the lack of windows or clocks to hide the time of day. Nor can you do much to avoid making the inevitable walk to the center of the casino to cash out, much less having to walk away without placing another bet. Here's hoping there is something that can be done at the casino blackjack table.
Some tips easily apply to both online and casino blackjack play, byt these tips were originally written to with casino blackjack in mind:
Use basic Blackjack strategy. Most Blackjack players will lose about 2% of every bet because of improper play. In casino blackjack be sure to have a good idea of what basic strategy suggests, and don't be afraid to ask the dealer for help if its an unusual situation. For online blackjack consult a website or book to help you make your decision.
To slow down your playing time choose a crowded table where you will be able to play fewer hands. Being the sole player at a blackjack table is not as fun without the interaction. Furthermore, your bets can be placed very quickly and you can run through your bankroll in a flash. The same situation exists online, which leads me to my next tip:
Always wear a watch, preferably one that beeps on the hour. For online blackjack you should go so far as to make sure there is a clock in your field of vision for your entire playing time. At casino blackjack the only way to ever get the time is to bring your own pocket or wristwatch. Whether online or not, always pay attention to how long you've been playing for, and limit it to a reasonable amount of time.
The dealer's hand averages 18.23. So, don't be afraid to hit if basic strategy calls for it. In the casino blackjack takes on an aura of male chauvinism, one in which hitting a modest hand is more of a risk (male type action) and therefore a more manly option to choose in front of your cool dude friends. Chances are if you're this type of player you're also a chain smoker and a Britney Spears fan. Please, don't give into the peer pressure - you know they're hocking low quality ideas. Besides, what's cooler, the loser who bet big or the winner who played smart?
Increase the amount of your bet only when you're winning. It is natural human instinct to do the opposite and increase your bet when you're losing, to try and make up losses. You should truly only increase the amount of your bet if you have a good situation presented, not simply a run of wins, but it's a less risky action to perform if you're not already on a losing streak. This tip is meant to ensure that you don't start doubling your bets to make up your losses.
Be aware that some casino blackjack tables use the 'Dealer hits soft 17' rule which increases the house advantage. Look for tables where dealers must stand on all 17s.
The casino's blackjack dealer will bust more often when his up card is a 2 through 6 and he will complete more hands when his up card is 7 through ace. Basic strategy usually suggests standing when the house is showing a 6, even if your hand is a 13. Since this seems almost counterintuitive, and human nature is to want to yell hit me on a 13, it is a most common downfall for novice blackjack players. Either consult basic strategy, or let 'dealer busting cards' become the source of a new instinct to stand and not hit.
To determine an appropriate bankroll amount for a table session of Blackjack multiply your normal bet by 40. This will allow you to play for a reasonable amount of time, and once that time has gone by (remember to follow tip #3 and always wear a watch), you can make your finishing moves and head out. It also usually represents a long enough length of time to determine a 'point' worth knowing for card counters.
In Blackjack it is always to your advantage to play against as few decks as possible. You can always ask around at the casinos and find out how many decks are in use. Also pay close attention to their shuffling rules, how often they shuffle, how deep into the deck they go before reshuffling, the deeper the better for card counters.
If you play Blackjack using basic strategy you will reduce the house edge to less than 1%. Yes I know this is the same as the first tip, but it's just that important! What other games can you play with a house edge at < 1%?
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Friday, January 21, 2005
Video Poker Winning OddsThere are a total of 2,598,960 totally different hands which can be dealt to you in free online casino games Video Poker. When reviewing the math we find that a player, after drawing additional cards, will get a royal flush once in about 40,000 hands and a straight flush in about 9,000 hands. That results in about a 63% chance of getting at least one royal flush and about a 27% chance of getting two in the same 40,000 hands. It typically takes about 80 hours of play at a casino such as Casino Las Vegas to reach those 40,000 hands, which could range from 2 weeks or 2 months depending on how often and how long you play each session. Video poker machines are identified by name and payout schedule. For example, you might see a Jacks or Better 9/6 machine sitting beside a Jacks or Better 8/5 machine. Regardless of the payout schedule, all video poker machines play the same way, but one will pay more for the same hand than the other machine. You can tell the difference by looking at the payout schedule on the front of the machine. You always want to play the video poker machines with the highest payout schedule. What exactly is the real difference between a 9/6 versus an 8/5 machine. A 9/6 machine, with maximum coins played and with perfect strategy, will return 99.5%. Under the same conditions an 8/5 will return only 97.3%. Over the long run, that small 2.2% will have an effect on your overall win-rate. The chart below shows the differences between other various types of machines. Note: these percentages assume a royal flush is hit one time during the period of play. How often a specific hand appears will vary depending on the type of machine you are playing as well. Deuces Wild will be different from Joker’s Wild, which will also be different from Jacks or Better. Listed in the chartz below is a 9/6 Jacks or Better machine to give you an idea of the payout, along with the frequency of receiving specific hands. Note: the above figures are based on playing the maximum five coins. | Odds between different machines | | Machine type | Payout | | 10/7 (double bonus) | 100.2% | | 9/7 | 100.7% | | 9/6 | 99.5% | | 8/5 | 97.3% | | 7/5 | 96.3% | | 6/5 | 95.2% |
Note: these percentages assume a royal flush is hit one time during the period of play. How often a specific hand appears will vary depending on the type of machine you are playing. Deuces Wild will be different from Joker Wild, which will also be different from Jacks or Better. Listed in the chart below is a 9/6 Jacks or Better machine to give you an idea of the payout, along with the frequency of receiving specific hands. | Frequency of hands (9/6 Jacks or Better machine) | | Hand | Payout | Frequency | | Royal Flush | 4,000 | 1 in 40,390 | | Straight Flush | 250 | 1 in 9,148 | | Four of a Kind | 125 | 1 in 423 | | Full House | 45 | 1 in 86 | | Flush | 30 | 1 in 90 | | Straight | 20 | 1 in 89 | | Three of a Kind | 15 | 1 in 13 | | Two pair | 10 | 1 in 7 | | Jacks or Better | 5 | 1 in 4 |
Note: the above figures are based on playing the maximum five coins.
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Thursday, January 20, 2005
Doubling Down in Game of Blackjack
Doubling down is exactly what it sounds like; it is when you have been dealt a favorable hand, and wish to double your bet. Let's say that your first two cards are a 5 and a 6. This is a situation in wish you would want to double down, because the total value of your hand is 11, and you have a very good chance of landing either a 9, 10 or a face card, to more than likely win the hand. So, if you double your bet, you double your winnings.
Basically, you want to double down on a 9, 10, or 11 total on your first two cards. The only thing to remember is that you are only allowed to be dealt one more card after you double down. So, if the total of your first two cards is 9 and you double down, and then you receive a 2, you are stuck with an 11 and must have that the dealer busts.
You should also double down when the dealer shows a weak first card, such as a 5, because the odds of the dealer busting have greatly increased in this situation. For instance, if the dealer then sees a 10 and a 7, he will bust and you'll win double your bet on free online casino games.
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